Booking T&Cs for Bespoke Weddings Spain
Please see below our general booking terms and conditions as your wedding planning specialists.
All venues have individual policies and conditions, and unique terms, should you require booking terms for a specific venue, please do not hesitate to contact us.
We endeavour to keep this page as up to date as possible, although if you have any queries, we ask that you please contact us directly.
A 500€ wedding planner deposit is due upon the booking of our complete Bespoke Wedding planner packages. Until your deposit has been received then no confirmed booking will be made. The balance of the administration fee is due a minimum of 30 days before the planned celebration. If you cancel your wedding within 2 months of the wedding date, a cancellation fee of 100 euros is due for the work incurred in cancelling a wedding.
This deposit is for Wedding planning services ONLY. Venue and supplier deposits will be quoted and charged separately.
Planner and/or supplier deposit payments are non-refundable.
Changes at Short Notice
There may be occasions when it is necessary for hotels to withdraw certain services and facilities at short notice. If the change is notified to us before your departure then we shall endeavour to pass this information onto you, giving you as much notice as is feasibly possible. Should a third party supplier cancel due to circumstances beyond our control we will endeavour to provide an alternative supplier at the best possible price. Any additional costs are not the responsibility of Bespoke Weddings Spain.
Cancellation and amendment changes are payable as per the supplier policy, should the booking be cancelled or amended in any way, any additional charges are at the discretion of the third party.
Changes to Event by Customer
Our administration fee is based on booking one venue for the ceremony and one for the reception venue. The fee for change of date of the function is 150 euros. If you make changes to the event that incurs extra time and work then this will be charged at the rate of 10 euros per hour. This amount is payable one month before the event and will be invoiced separately.
Changes to Guest Numbers
There is a maximum reduction of 10% in guest numbers from the amount of guests stated at the time of booking and the package rate given.
Catholic Church Weddings
We accept no liability for cancellations or changes made to your ceremony time/location by the Church. Should your ceremony be cancelled by the Priest and/or Bishop for any reason, a re-location will be offered.
Coverage on wedding day
A wedding planner from Celebrations in Spain/Bespoke Weddings Spain will be at the wedding from the flowers being delivered to DJ/band starting or 6 hours after the ceremony start time, whichever is the sooner. Extra hours are charged at 50 euros per hour.
Every effort is made to ensure that our web site, and other information provided from 3rd party suppliers is accurate. However, our site or information sheets sent out via e mail, may include inaccuracies or typographical errors. Changes are periodically made to the site and the information herein, and we and our supplier may make changes and/or improvements to our site at any time.
Any information that you provide us with, such as your name, e-mail address, credit card number, telephone number, etc. shall remain strictly confident and will not be passed onto third parties, except with your express permission in order to book a part of your celebration.
Every effort has been made to ensure that your celebration have lived up to your expectations. If, however you have any cause for complaint we are anxious that remedial action is taken as soon as possible. It is essential that you contact a representative from Bespoke Weddings in Spain immediately if any problem arises so that it can be speedily resolved. If you feel that your problem was not resolved to your satisfaction then you must write within 7 days of returning from your holiday/celebration, putting your complaint in writing to us. Send your letter recorded delivery, to head office, marked for the attention of Customer Services. Complaints that are not reported at the time of the holiday/celebration cannot be raised after the holiday has been completed.
The contract between you and Bespoke Weddings Spain, working in collaboration with Celebrations in Spain, is subject to Spanish law.
Links to third party sites
We may contain links to third party sites. We do not control such web sites and are not responsible for their content.
Modification of Terms and Conditions
We reserve the right to make changes to our site and the Terms and Conditions at any time.
Your statutory rights are not affected by anything contained within these booking conditions.
Each venue that Bespoke Weddings Spain work with have different and specific terms and conditions. Please do not hesitate to contact your planner for more information if you have any doubts in this respect.
Hotel Room Reservations
Your Wedding planner is not responsible for any room reservations for you and/or your Wedding group.
All accommodation is to be arranged with the hotel reservations department directly . This contract refers only to Wedding event day and not to the Wedding stay. The Wedding Contract does not include any guaranteed number of rooms for wedding attendees in your chosen Hotel and/or any Wedding morning preparation areas.
Guests will be requested to proceed with their room booking as early as possible and their reservations will be always subject to hotel room availability.